Terms of Service

This website is operated by The Gazon Pack. Throughout the site, the terms “we”, “us” and “our” refer to the company. The Gazon Pack offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you are participating in our “Service” and agreeing to be bound by the following Terms and Conditions (“Terms of Use”, “Terms”, “General Terms”), including those additional Terms and Conditions and policies referenced herein and/or accessible by hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are browsers, vendors, customers, merchants and/or content creators.

Please read these Terms of Use carefully before using our Website. By accessing or using the Website in any way, you agree to be bound by these Terms of Use. If you do not agree to all of the Terms of this Agreement, you may not access the Website or use any Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to our store will also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after changes are posted constitutes your acceptance of those changes.

 

ARTICLE 1 - WEBSITE TERMS AND CONDITIONS

By agreeing to these Terms, you represent that you are of legal age in the state or province where you reside, or that you are of legal age in the state or province where you reside and that you have given us permission to allow your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You may not transmit any worms, viruses or other code of a destructive nature.

Any violation of the Terms will result in immediate termination of your Services.

ARTICLE 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (other than credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks; and (b) modifications to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.

ARTICLE 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for the accuracy, completeness or timeliness of any information on this website. The material on this website is for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete or current sources of information. Any reliance you place on the material on this website is strictly at your own risk.

This website may contain certain historical information. Historical information is necessarily out of date and is provided for your information only. We reserve the right to change the content of this website at any time, but we are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

 

ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without prior notice.
You may cancel your order within 24 hours of placing your order; after this time, it can no longer be cancelled. After 24 hours, your order will enter the automated handling process which includes quality checks, packaging and shipping. For this reason, no cancellations will be accepted after this period.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

 

ARTICLE 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the Website. These products or Services may only be available in limited quantities and may only be returned or exchanged in accordance with our return policy.

Additional coupons and discount codes provided for the purchase of additional products due to sizing issues are non-refundable and products purchased with these codes cannot be returned or exchanged. These offers are final and cannot be redeemed for cash or credit.

We have made every effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that the colors will appear accurately on your computer screen.

We reserve the right, but have no obligation, to limit the sale of our products or Services to any person, geographic region or country. We may exercise this right on a case-by-case basis. We reserve the right to limit the number of products or Services that we offer. All product descriptions or product prices are subject to change at any time without notice and in our sole discretion. We reserve the right to discontinue any product at any time. Any offers for products or Services made on this site are void where prohibited.

We do not warrant that the quality of any products, Services, information or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

Delivery:

If you have placed an order and have not collected the delivery before it is returned to us (within approximately 7-15 days), it will be sent back to our factory without the possibility of a refund;

If the tracking shows that your package has been delivered but you have not received it, please contact the post office or carrier to inquire about your package. If the carrier confirms that the package has been lost in transit, you must request an official confirmation of the package being lost and send it to us.

Our products are shipped from various fulfillment centers in Asia, America and Europe. To ensure efficient handling and fast delivery, orders are shipped from the warehouse where the products are in stock.

Right of withdrawal:

Returns must be made within 30 days of receiving the order.
Note: Used, washed or damaged products cannot be returned.
Our return address is located in Netherland.

 

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or suspend the quantity of products purchased per person, per household or per order. These restrictions may also apply to orders placed from or using the same customer account or credit card and/or orders placed using the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided when the order was placed. We reserve the right, in our sole discretion, to limit or suspend orders placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card number and its expiration date, so that we can complete your transactions and contact you as needed.

 

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide such tools “as is” and “as available” without any warranties, representations or Conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of any optional third-party tools.

Any use of optional tools offered through the Website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the Terms of Use for the tools provided by the relevant third party provider(s).

We may also offer new Services and/or features through the Website in the future (including the launch of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Use.

 

ARTICLE 8 - LINKS TO THIRD PARTIES

Certain content, products and Services available through our Service may contain materials from third parties.

Third-party links on this website may take you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy, and we do not warrant and will not have any responsibility or liability for any third-party materials or websites or for any other materials, products or Services of third parties.

We are not responsible for any damages arising out of or in connection with the purchase or use of any goods, Services, resources, content, or other transactions made in connection with any third-party websites. Please carefully review and understand the third-party policies and practices before engaging in any transaction. Any complaints, claims, problems, or questions regarding third-party products should be directed to the third party.

 

ARTICLE 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit certain specific submissions (e.g., contest entries) or if, without a request from us, you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any media any Comments that you transmit to us. We are and shall be under no obligation (1) to keep any Comments confidential; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable or that violates any party's intellectual property rights or these Terms of Use.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malicious code that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, impersonate someone other than yourself, or otherwise mislead us or any third party as to the origin of the comments. You are solely responsible for any comments you make and their accuracy. We assume no responsibility and assume no liability for any comments posted by you or any third party.

 

ARTICLE 10 - PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy.

 

ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify any information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No stated update or refresh date applied in the Service or on any related website should be construed as indicating that all information in the Service or on any related website has been changed or updated.

 

ARTICLE 12 - PROHIBITED USE

In addition to other prohibitions set forth in the Terms of Use, you may not use the Site or its Content (a) for any unlawful purpose; (b) to encourage or engage in any unlawful activity; (c) to violate any international, national, provincial or local law, ordinance or regulation; (d) to infringe or impair our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame or slander others or discriminate against them on the basis of gender, sexual orientation, religion, ethnic origin, age, nationality or disability; (f) to transmit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may impair the functionality or operation of the Service or any connected website, other websites or the Internet; (h) to collect or mine the personal information of others; (i) for spamming, phishing, pharming, spidering, crawling or scraping; (j) for obscene or immoral purposes; or (k) to impair or circumvent the security features of the Service or any connected website, other websites or the Internet. We reserve the right to terminate your use of the Service or any connected website if you violate any of the prohibited uses.

 

ARTICLE 13 - DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

We do not guarantee, promise or promise that use of our Service will be uninterrupted, fast, secure or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that we may, from time to time, remove the Service indefinitely or terminate the Service at any time and without prior notice.

You agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and Services made available to you through the Service are provided “as is” and “as available” without any warranties, guarantees or Conditions of any kind, either express or implied, including but not limited to any implied warranties or Conditions of merchantability, fitness for a particular purpose, title or non-infringement.

In no event shall The Gazon Pack, our directors, officers, employees, partners, representatives, contractors, interns, suppliers or licensors be liable for any damages, losses, claims or direct, indirect, consequential, punitive or special damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data or similar damages, arising out of or in connection with the use of the Service or products obtained through the Service, or for any other claims arising out of or in connection with the use of the Service or products, including but not limited to errors or omissions in content or losses or damages of any kind arising out of or in connection with the use of the Service or products, even if we have been advised of the possibility of such damages.

 

ARTICLE 14 - DAMAGES

You agree to indemnify and hold The Gazon Pack and our parent, subsidiaries, affiliates, partners, directors, officers, agents, contractors, licensors, service providers and employees harmless from and against any claim, demand or action, including reasonable attorneys’ fees, arising out of or relating to your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

ARTICLE 15 - SEVERABILITY

If any provision of these Terms of Use is held to be invalid, illegal or unenforceable, it shall continue in effect to the fullest extent permitted by law, and the invalid or unenforceable provision shall be deemed severed from these Terms of Use, without affecting the validity or enforceability of the remaining provisions.

 

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties that arose prior to the termination date shall in all respects survive the termination of this Agreement.

These Terms of Use shall continue in effect until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

If, in our sole discretion, you fail to comply with any Term or provision of these Terms of Use or if we suspect that you are not complying with them, we may terminate this Agreement at any time without notice, and you shall remain liable for all amounts outstanding up to and including the date of termination; and/or we may deny you access to our Services (or any portion thereof).

 

ARTICLE 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any guidelines or operating rules published by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior or contemporaneous agreements, communications and proposals, whether written or oral, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the party that drafted the text.

 

ARTICLE 18 - CHANGES TO THE TERMS OF SERVICE

You can view the latest version of the General Terms and Conditions at any time on this page.

We reserve the right to update, modify or replace any part of these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to periodically check our website for any changes. By continuing to use our website or service after changes to these Terms of Use have been posted, you agree to be bound by such changes.

 

ARTICLE 19 - REFUND POLICY AND EUROPEAN REFUND LAW

We comply with European consumer protection legislation regarding refunds, returns and exchanges. However, certain provisions apply when customers agree to an alternative solution.

Exchanged Items for Refund:
If a customer accepts an exchange of items or a partial credit in lieu of a full refund, any items or credits received as part of that exchange are excluded from return, refund, or further exchange. When a customer accepts items or credits in lieu of a refund, those items are considered final and non-refundable. This also applies to items provided as part of compensation for issues such as size, color, or other preferences.

Partial refund agreement:
If the customer chooses a partial refund (e.g. 70% of the original purchase price) instead of a full refund, the agreed refund amount is considered final. By accepting this partial refund, the customer waives the right to claim a full refund or further compensation for the same transaction. This agreement must be confirmed in writing or by a recorded acceptance by the customer. These provisions are in accordance with European Union consumer law, in particular Directive 2011/83/EU on consumer rights, which allows contractual modifications if they have been agreed between the company and the consumer;

 

ARTICLE 20 - CONTACT INFORMATION

Questions regarding the General Terms and Conditions should be directed to info@gazonpack.nl